Internet Service Providers

Rollover broadband contracts targeted by Ofcom

Ofcom has set out proposals to abolish rollover broadband contracts. At present, many contracts automatically renew after 12 months unless the customer actively seeks to do otherwise. BT is one …

Find out more

Average broadband speed – Ofcom finds they are half what is being advertised

Ofcom has looked into broadband speeds and found that speeds are, on average, less than half what is advertised. While companies’ advertising campaigns promise an average speed of 13.8Mbps, the …

Find out more

Broadband providers face Ofcom fine

The Talk Talk broadband provider and its subsidiary, Tiscali, have been told that they could be fined by Ofcom for faulty billing, even though they have paid out £2.5m in …

Find out more

Virgin Media sees increased demand for its high speed broadband

Virgin Media has seen revenues up by 5.8 per cent in what it is terming its ‘best ever’ year. Overall revenue was £3.8bn and this was largely built on an …

Find out more

BT fibre optic broadband network to be made available to rivals

Following an Ofcom report, BT will now have to allow rivals access to its fibre optic broadband network. The move is part of a bid to roll out fibre optic …

Find out more

BT gaining broadband monopoly according to the Guardian

Guardian writer, Charles Arthur, says that BT is gaining a broadband monopoly after the Conservatives abandoned a tax pledge from their election manifesto. Arthur argues that BT lacks competition as …

Find out more

Conservatives break broadband promise

A Conservative promise to address the way fibre optic broadband networks are taxed will be broken, with Ed Vaizey, minister for culture, communications and creative industries, saying that a review …

Find out more

BT advert for ‘instant’ broadband banned by ASA

The Advertising Standards Authority has banned BT’s ‘instant’ broadband advert, saying there was no proof behind the claims being made. The ASA received complaints after BT claimed its Infinity service …

Find out more

Ofcom internet report says broadband speeds short-change users

Following a report by Ofcom, it has been revealed that broadband providers are frequently offering connection speeds far in excess of what they will actually be in reality. The report …

Find out more